Charming street view of colourful buildings in Lisbon's architectural district under bright daylight.

Lisbon & Porto  ·  Personal Concierge

Your daily life
in Portugal,
finally handled.

Bilingual personal assistants for expats and professionals in Lisbon and Porto — from admin and errands to everyday life logistics.

Get in touch See how it works

No commitment required — reach out and we will take it from there.

Living well in Portugal should not mean drowning in paperwork, language barriers, and logistics. It should mean feeling at home — from the very first week.

Cotidiana exists for expats and busy professionals who moved to Portugal for the life it promises — and who need a trusted, bilingual partner to make that life actually work. Not a platform. Not a luxury brand. A person who knows how to get things done.

How it works

Three steps. A whole lot simpler.

A woman relaxing with coffee at an outdoor café terrace, laptop open beside her.

Tell us what your days look like

A short conversation — in English — is all it takes. We listen to what is eating your time, where you feel stuck, and what you wish someone else could simply handle for you. No forms. No apps. Just a real talk.

From settling a new NIF to booking the plumber who actually shows up — you describe the shape of your week, and we get to work.

We navigate the paperwork and the phone calls

Portuguese bureaucracy has its own pace and its own language. We speak both. Residency documents, utility transfers, appointment bookings, translations, bank form submissions — we handle the back-and-forth that wears expats down.

You get a clear update at each step. Nothing disappears into a queue without you knowing.

A person carefully signing a document on a desk — administrative tasks handled with attention.
A happy couple unpacking boxes in their new apartment, settling into a new home.

You get on with living

The days stop revolving around to-do lists you can not quite finish. Whether you are building a new life here or running a busy career from Lisbon, the hours you reclaim are yours to spend however Portugal was always meant to be spent.

We are still here in the background — ready for whatever comes next.

What we handle

Everything that slows
your day down.

There is no task too small or too tangled. If it is eating your time or leaving you stuck, that is exactly what Cotidiana is here for.

Start a conversation

Residency & bureaucracy

NIF, NHR, SEF appointments, residency permits, address registration, Finanças correspondence.

Home setup & utilities

Electricity, water, gas, internet transfers and setup. Finding tradespeople, co-ordinating repairs, managing landlord communication.

Health & education

Registering with a GP, finding specialists who speak your language, school enrolment, nursery searches.

Daily errands & admin

Post office, queues, deliveries, appointments, insurance, banking, translation of letters and forms.

Lifestyle & local knowledge

Restaurant bookings, event tickets, finding a language tutor, recommending neighbourhoods, navigating local customs.

Professional support

Diary management, local vendor sourcing, travel logistics within Portugal, meeting preparation.

Why Cotidiana exists

Cotidiana means everyday, in Portuguese.

The idea started from a simple observation: Portugal is one of the most welcoming places in the world to build a life. Lisbon is beautiful. Porto is warm. The pace, the food, the people, the light — it all delivers on its promise.

What nobody warns you about is the admin. The queues. The forms in Portuguese that need to be submitted in person, at an office you cannot easily find, during hours that do not quite fit around your day. The plumber who speaks no English. The bank that needs a document you did not know you needed.

Cotidiana started because that gap — between the life Portugal offers and the friction of actually navigating it — deserves a human answer. Not an app. Not a directory. A bilingual person who genuinely knows how things work here, and who cares that your everyday runs smoothly.

If you are building a life in Portugal — or simply trying to get more out of the one you already have here — this is what we are here for.

Close-up of a Portuguese house with azulejo tiles — the distinctive blue and terracotta patterns of Lisbon.

Questions

What people usually want to know.

Do I need to speak Portuguese to use Cotidiana?

Not at all — that is partly why we exist. All of our communication with you is in English. We handle the Portuguese side: the phone calls, the office visits, the written correspondence. You just tell us what you need.

What kinds of tasks can you actually help with?

Almost anything that is eating your time in daily life here. Residency paperwork (NIF, NHR, SEF), home setup and utilities, health registrations, school enrolment, translations, errands, local appointments, finding tradespeople — the list is genuinely wide. If you are unsure whether something qualifies, just ask.

Is this a subscription or do I pay per task?

We offer both options. Some clients prefer a retainer — a set number of hours per month — so they have ongoing support without thinking about individual costs each time. Others prefer to come to us for specific tasks or projects. We will recommend whichever suits your situation in our first conversation.

Can you help if I am still planning my move rather than already in Portugal?

Yes. Pre-arrival support — understanding what paperwork to prepare, what to expect from the admin process, which neighbourhoods suit your situation — is a meaningful part of what we do. Starting earlier makes the transition considerably smoother.

Is Cotidiana available only in Lisbon?

Our core coverage is Lisbon and Porto. For tasks that can be handled remotely — translations, document submissions, phone calls, online appointments — we work with clients across Portugal. For tasks that genuinely require a physical presence, let us discuss what is possible.

How quickly can you start?

Once we have had an initial conversation and agreed on how to work together, we can usually begin within a day or two. For urgent matters, get in touch and tell us — we will do our best.

Something else on your mind? Send us a message — we are happy to talk through whatever you need.

Get in touch

Ready to hand over
the tasks that slow you down?

Tell us a little about what you need. We will get back to you promptly — in English — and take it from there.

  • Bilingual English–Portuguese support
  • Based in Lisbon and Porto
  • No commitment required to have a first conversation